Professional services firms in the USA—consultants, architects, IT vendors, and other knowledge-based businesses—commonly rely on Professional Liability Insurance (Errors & Omissions, or E&O) to transfer risk. But certain contractual promises can be effectively uninsurable, leaving firms exposed to catastrophic losses and policy disputes. This guide explains the most dangerous contract clauses, real-world pricing context, state and market considerations (New York, San Francisco, Houston), and practical steps to protect E&O coverage.
Why contractual obligations become uninsurable
Insurance covers accidental or negligent acts. Insurers routinely deny coverage when contracts force a firm to:
- Assume responsibility for another party’s negligence or willful misconduct (broad-form indemnity).
- Agree to pay punitive damages, criminal penalties, or intentionally caused harm.
- Waive subrogation against a party whose negligence caused loss.
- Accept absolute liability (no-fault) or strict liability beyond professional standards.
- Promise liquidated damages or pre-set penalties that function like fines.
Insurers view these as transferring risk that cannot be underwritten on regular E&O terms. The result: coverage exclusions, refusal to defend, or skyrocketing premiums.
Common uninsurable clauses — what to watch for
| Clause type | Why it's risky | Typical insurer response | How to fix or mitigate |
|---|---|---|---|
| Broad-form indemnity / “hold harmless” for other’s negligence | Requires you to indemnify third parties even when they caused the loss | Exclusion for indemnity to others or denial of coverage | Narrow indemnity to your negligence; add reciprocal indemnity |
| Waiver of subrogation | Prevents insurer from recovering from the party at fault | Insurers dislike limitations on recovery; may charge or refuse | Limit waiver to named parties; seek insurer consent |
| Contractual cap incompatible with policy limits | Caps that are lower than claim costs or create no-cost defense requirement | Coverage disputes; insurer may not cover defense expenses | Align contractual cap with E&O limit, or require deductible adjustments |
| Assumption of punitive or criminal liability | Shifts exposure for intentional or illegal acts | Uninsurable; policies exclude intentional acts and criminal fines | Carve out punitive/criminal liability; maintain explicit exclusions |
| Liquidated damages / pre-agreed penalties | Acts like a statutory fine rather than compensatory damages | May be excluded as uninsurable penalty | Tie liquidated damages to demonstrable damages or remove outright |
Practical examples + pricing context (USA focus: New York, San Francisco, Houston)
Understanding market pricing helps when negotiating contracts. Sample market figures (approximate, market-observed ranges):
-
Freelance consultant / small firm (1–5 professionals) — $1M/$1M limit:
- Typical annual premium: $350–$1,500 (Hiscox reports entry-level E&O starting around this range for small firms). Source: Hiscox.
- Example: Hiscox lists small-business professional liability starting near $350/year for low-risk professions. (https://www.hiscox.com/small-business-insurance/professional-liability-insurance)
-
Small-to-mid tech or design firm (higher exposure) in San Francisco or New York — $1M/$2M:
- Typical annual premium: $2,500–$12,000 depending on revenue and exposures. Source: Insureon and The Hartford market data.
- See market guidance from Insureon on professional liability cost ranges. (https://www.insureon.com/professional-liability-insurance/cost)
-
Mid-size to enterprise firms (complex E&O exposures) in Houston or national operations — $2M+:
- Premiums can range from $15,000 to $100,000+ annually depending on industry, claims history, and limits. Large cyber/tech combined exposures push premiums higher. The Hartford and commercial brokers note substantial premium variability. (https://www.thehartford.com/professional-liability-insurance/errors-omissions)
These figures underline why absorbing extra contractual risk can quickly turn a manageable premium into an unaffordable exposure.
Red flags during contract review
When reviewing contracts for potential E&O exposure, flag any of the following:
- “Indemnify and hold harmless the client for any and all claims, including those caused by the client’s own negligence.”
- “Consultant waives all rights of subrogation against client and its affiliates.”
- “Consultant shall be responsible for punitive or exemplary damages.”
- “Liquidated damages of $X per day regardless of causation or client negligence.”
- “Consultant accepts unlimited liability.”
For a focused checklist, see: Checklist for Reviewing Contracts That Could Impact Professional Liability Insurance (Errors & Omissions) Claims.
How to negotiate and draft insured-friendly language
- Limit indemnity to your negligence: “Consultant agrees to indemnify Client only to the extent that Consultant’s negligence causes direct, provable damages.”
- Exclude punitive/criminal liability and consequential damages from indemnity obligations.
- Require the client to be responsible for third-party negligence or make indemnity reciprocal.
- Preserve insurer subrogation rights, or obtain written insurer consent for any waiver.
- Cap liability to a reasonable multiple of fees (e.g., fees paid in the prior 12 months) and align cap with policy limits.
For tailored drafting examples and sample clauses, see: Drafting Contracts to Protect E&O Coverage: Clauses Every Firm Needs.
Insurance-side solutions
- Seek express “indemnity to others” endorsements — some carriers offer endorsements to clarify whether contractual indemnities are covered (subject to underwriting review).
- Purchase higher limits or excess/umbrella liability to match contractual caps.
- Separate contractors’ or subcontractor insurance — shift certain risks down the chain where appropriate.
- Buy a “contractor’s professional liability” or tailored policy if your work mixes professional and construction exposures.
Learn more about how specific indemnity language affects coverage in: How Indemnity Clauses Affect Professional Liability Insurance (Errors & Omissions) Coverage.
When you’re forced into an uninsurable clause — immediate steps
- Notify your broker and insurer before signing; get written confirmation of coverage implications.
- Request an amendment: limit the scope of the indemnity, add time/monetary caps, carve out punitive/criminal damages.
- Obtain a written waiver from the client that they will assume certain losses themselves.
- Escalate to senior management or legal counsel — don’t sign high-transfer clauses for the sake of landing a client without board/partner approval.
- If contract cannot be changed, price the risk: increase fees, buy excess coverage, or require a deposit/escrow for potential liquidated damages.
If a contract already forced you into uninsurable exposure, read: What to Do If a Contract Forces You Into an Uninsurable Risk With Professional Liability Insurance (Errors & Omissions).
Quick negotiation checklist (printable)
- Do indemnities exclude client negligence? — Yes / No
- Is punitive/criminal liability carved out? — Yes / No
- Are subrogation rights preserved for insurer? — Yes / No
- Is the liability cap aligned with E&O limits? — Yes / No
- Are liquidated damages tied to demonstrable harm? — Yes / No
For a deeper practical checklist aligned to claims handling, see: Checklist for Reviewing Contracts That Could Impact Professional Liability Insurance (Errors & Omissions) Claims.
Conclusion
Uninsurable contractual obligations are a common but avoidable source of catastrophic risk for US professional firms—especially in high-cost markets like New York City, San Francisco, and Houston. Combine prudent contract drafting, proactive negotiation, and clear communication with brokers and insurers to preserve E&O coverage and avoid coverage gaps. When in doubt, require written insurer consent or decline the clause rather than accepting unquantified, uninsurable exposure.
External sources and further reading:
- Hiscox — Professional Liability Insurance for Small Business: https://www.hiscox.com/small-business-insurance/professional-liability-insurance
- Insureon — Professional Liability Insurance Cost Guide: https://www.insureon.com/professional-liability-insurance/cost
- The Hartford — Errors & Omissions (Professional Liability) overview: https://www.thehartford.com/professional-liability-insurance/errors-omissions