Professional Liability Insurance (Errors & Omissions, or E&O) can be confusing. Prices vary widely by profession, claims history, revenue, and state. This buyer’s checklist helps decision-makers in the USA (with emphasis on New York, California, Texas, and Florida) get transparent, comparable E&O quotes — and avoid surprises at binding.
Why transparency matters
Transparent quotes let you:
- Compare apples-to-apples coverage (limits, deductible, defense outside limits, retroactive date).
- Identify hidden endorsements or exclusions that raise out-of-pocket exposure.
- Negotiate using benchmarks and documented cost drivers.
Industry averages and public insurer pages show E&O for many small professional firms typically runs from a few hundred to several thousand dollars per year for standard $1M/$1M limits; specialty professions or higher revenue push premiums much higher (see sources: Insureon, Hiscox, The Hartford). For example, market brokers often cite average small-business E&O between about $500–$3,000/year for low-risk consultants and higher for tech, medical, or design professions. (Sources: Insureon, Hiscox, The Hartford)
Sources:
- Insureon — average cost & profession breakdown: https://www.insureon.com/small-business-insurance/professional-liability/average-cost
- Hiscox U.S. Professional Liability overview: https://www.hiscox.com/small-business-insurance/professional-liability-insurance
- The Hartford — professional liability insurance details: https://www.thehartford.com/business-insurance/professional-liability
Quick benchmarking table (U.S. market examples)
| Insurer | Typical target professions | Typical starting annual premium (approx.) | Typical limits common in quotes |
|---|---|---|---|
| Hiscox | Consultants, small tech firms, marketing | $500–$2,000 (varies by state/profession) [1] | $1M per claim / $1M aggregate |
| The Hartford | Accountants, consultants, contractors | $600–$3,000 depending on exposure [2] | $1M/$1M or $2M/$2M |
| Travelers / CNA (market examples) | Technology, architects, professional services | $1,000+ for tech/design; higher for architects/engineers [3] | $1M/$1M and higher |
Notes: These are ballpark figures to set expectations; actual quotes vary by state (NY/CA often higher due to litigation environment), revenue, and claim history. See insurer pages linked above for specific product details.
Buyer’s checklist — what to request for truly transparent quotes
-
Standardized coverage worksheet
- Ask every broker/insurer to populate a two-page worksheet with:
- Limits (per claim/aggregate)
- Deductible or self-insured retention (SIR)
- Retroactive date / prior acts coverage
- Defense costs: inside vs outside limits
- Specific endorsements & exclusions (breach of contract, cyber, IP)
- Named insured and any additional insured language
- Ask every broker/insurer to populate a two-page worksheet with:
-
Clear premium breakdown
- Request premium split showing:
- Base premium
- State taxes/fees
- Underwriting adjustments (claims surcharge, class code)
- Optional endorsements cost
- Example: “Base $1,200 + Cyber endorsement $350 + fees $60 = Total $1,610”
- Request premium split showing:
-
Comparable quote matrix
- Require at least 3 comparable quotes in the same format (limits, deductible, key endorsements).
- Use the same risk description and prior-acts date so quotes are comparable.
-
Policy wordings / sample policy
- Ask for a sample full policy (not just summary) to review limits, defense allocation, and exclusions.
- Compare "vetted" endorsements such as “waiver of subrogation” or “duty to defend”.
-
Claims-made vs occurrence clarity
- Most E&O is claims-made. Confirm retroactive date and extended reporting period (ERP) cost if needed at policy expiry.
-
State-specific considerations
- Ask brokers to list any state-specific endorsements or regulatory requirements — e.g., New York professional regulations, California class-action exposures, Florida litigation trends, Texas tort reforms. These materially affect pricing.
-
Claims history detail
- Require insurer to quantify how claims-made or prior claims history impacted their premium (surcharge amounts, years-of-experience credits, loss control credits).
-
Audit & premium adjustment clauses
- Verify audit clauses (revenue or payroll audits) and audit frequency that could adjust premium post-bind.
Questions to ask each insurer/broker
- “Can you provide the full premium breakdown in writing?”
- “Is defense inside or outside the policy limits?”
- “What is the retroactive/prior-acts date?”
- “Are there any sublimits for punitive damages, technology services, or data breach claims?”
- “Do you offer loss control or risk management credits, and how are they applied?”
- “What endorsements are included, optional, or excluded by default?”
Red flags signaling non-transparent quotes
- No itemized premium breakdown (you only get a “total premium”).
- Broker refuses to provide sample policy language or specific endorsement forms.
- Multiple unexplained surcharges labeled generically as “underwriting risk adjustment.”
- Quotes with mismatched coverage terms (e.g., different retroactive dates or defense-in/defense-out differences).
Negotiation tips using benchmarks
- Use revenue bands: Insurers price on revenue and project exposure. Benchmark against firms with similar revenue (e.g., <$500k, $500k–$2M, $2M–$10M).
- Reference claim-free credits: Many insurers reduce rates if you can document 5+ years without a professional liability claim.
- Use multiple carriers for leverage: Present a comparable lower-cost quote to your preferred carrier to negotiate endorsements or premium reductions.
- Consider higher deductibles or retention to lower premium, but model worst-case cash flow.
For more on pricing benchmarks and how claims history affects your rate, see:
- Benchmarking E&O Premiums: Pricing Ranges for Firms by Revenue Band
- How Claims Experience Affects Your Professional Liability Insurance (Errors & Omissions) Rates
Example request template (copy/paste to send to brokers)
Subject: Request for standardized E&O quotes — [Firm name, State]
Body:
- Provide three comparable quotes for Professional Liability (E&O), limits $1M/$1M and $2M/$2M.
- Include full premium breakdown (base, endorsements, fees, taxes).
- Attach sample policy and all endorsements and exclusions.
- Confirm retroactive/prior-acts date and whether defense costs are inside limits.
- List any state-specific endorsements applicable in [City, State — e.g., San Francisco, CA / New York, NY / Houston, TX / Miami, FL].
- Provide loss history adjustments and any credits applied.
Final checklist before binding
- Compare the three quotes using the standardized worksheet.
- Validate the retroactive date and ERP cost.
- Confirm all required endorsements for client contracts (often clients require specific wording).
- Ensure total out-of-pocket exposure (deductible/SIR + defense allocation) matches your risk tolerance.
- Get the policy and all attachments before making final payment.
Bottom line
Transparent E&O quotes are achievable with a systematic request and a willingness to compare full policy wordings, not just premiums. Use the checklist, demand itemized breakdowns, and benchmark offers against reputable market examples (Hiscox, The Hartford, Travelers/CNA) to secure fair pricing for your state — particularly in high-liability markets like California, New York, Texas, and Florida.
Related resources:
- How Much Does Professional Liability Insurance (Errors & Omissions) Cost? Average Premiums by Profession
- Comparing E&O Prices: What to Look for Beyond the Premium for Professional Liability Insurance (Errors & Omissions)
- Key Cost Drivers That Increase Your Professional Liability Insurance (Errors & Omissions) Premium
Sources cited:
- Insureon: average costs by profession — https://www.insureon.com/small-business-insurance/professional-liability/average-cost
- Hiscox U.S. Professional Liability — https://www.hiscox.com/small-business-insurance/professional-liability-insurance
- The Hartford — Professional Liability overview — https://www.thehartford.com/business-insurance/professional-liability