Timeline for Appealing a Denied Claim in the U.S.: Key Deadlines, Complaint Options and When to File a Lawsuit

A denied life insurance claim can feel devastating and confusing. This ultimate guide walks beneficiaries, executors, and family members through every deadline, appeal pathway, regulatory option, and litigation trigger you need to preserve rights and maximize the chance of reversing a denial. It focuses on U.S. life insurance claims, showing differences between employer-sponsored (ERISA) plans and individual policies, and connecting denial reasons (misrepresentation, contestability, suicide clauses, missed premiums, exclusions) to the practical timelines you must meet.

Quick navigation (what you’ll learn)

  • How fast to act after a denial — immediate steps and documentation checklist.
  • Exact appeal windows for ERISA (group) plans vs. individual (state-regulated) life policies.
  • Where and when you can file a complaint with your state Department of Insurance (DOI) or ask for independent review.
  • Typical statute-of-limitations ranges for suing an insurer (breach, bad faith) and how policy suit-limitation clauses interact with state law.
  • When to hire a lawyer, how much it can cost, and realistic outcomes.
  • Practical templates, evidence checklist, and timelines you can copy and follow.

NOTE: Life insurance laws and deadlines can vary by plan type and state. The rules below explain typical federal and state frameworks and give examples — always check your policy, plan SPD, denial letter and your state’s DOI for specifics.

H2 — Why claims are denied (short primer tied to timelines)

Understanding the reason for denial is the first step to picking the right deadline and the right path.

Common denial reasons that matter for timelines:

Why this matters: different denial reasons use different legal tools and different appeal windows. Example: an ERISA group life denial follows DOL/ERISA claims procedures (strict, statutory minimums) while a private individual policy is governed by the policy and state insurance law (more variation).

H2 — First 0–7 days: immediate actions that preserve every later option

When you learn a claim is denied, speed and documentation are the highest-value actions. Follow this checklist immediately.

Immediate 7-day checklist (do these now)

  • Request and preserve the insurer’s written denial letter and all communications (email, voicemail, EOBs). Insurers must provide a written denial explaining reasons and next steps — keep the original.
  • Obtain the life insurance policy (full policy or certificate) and any Summary Plan Description (SPD) or employer benefits booklet. If it’s an employer plan, you need the SPD to know ERISA timelines.
  • Request the policy or plan’s complete claims file (insurer/administrator must provide it for free under ERISA — request in writing). For individual policies ask for underwriting file, application, medical records relied upon, and recorded statements.
  • Freeze probate/estate steps that might prejudice your position (consult probate counsel).
  • Make a dated log of every contact with the insurer — who, when, what was said.
  • Preserve medical records, autopsy report, coroner’s notes, police reports, and any witness statements as applicable. See: How to Gather Evidence After a Denial: Medical Records, Autopsy Reports and Expert Statements That Win Appeals.
  • If the denial implicates misrepresentation or contested insurable interest, do NOT volunteer extra statements without counsel.

Why request the full file? For ERISA claims you have the right to all documents relied on in the adverse decision; for many courts, failing to exhaust administrative appeals can bar a later lawsuit. The Department of Labor requires plans to provide documents and at least 180 days to appeal for covered plans (see ERISA section below). (dol.gov)

H2 — Comparing the principal timelines (overview table)

Below is a concise comparison to orient you before the deep-dive sections.

Path / Claim Type Typical time to file first-level appeal Typical insurer decision time on appeal External review / DOI complaint window Suit deadline (statute of limitations) — typical range
ERISA (employer group life) At least 180 days from denial (check SPD). 60 days for post-service appeals (may vary); see ERISA regs. If internal process violated or final denial, federal suit under ERISA §502 may follow (no single federal SOL; check plan/contract & court precedents). Contract/breach or plan-limit clauses common (1–6 years); federal courts often look to plan’s limitation; consult counsel. (dol.gov)
Individual (state-regulated) life policy Varies by policy — commonly 60–180 days; sometimes 30 days for procedural appeals. Varies by insurer/state — often 30–60 days. State DOI complaints can usually be filed any time, but timely complaints (30–90 days) get faster traction; DOI review can take weeks–months (varies). State statutes vary widely — common breach/contract ranges: 2–6 years; bad-faith tort often 2–4 years (state dependent). (hurwitzfine.com)
Suicide, contestability investigation No fixed federal appeal window — insurer may investigate early; policy contestability clauses often 2 years. Investigations can last months; appeals tied to policy/DOI rules. DOI complaint possible at any time; refers to insurer conduct. Suit deadlines vary; challenge rescission decisions promptly — delay can prejudice proof.

Notes:

  • The table presents typical ranges; plan documents and state statutes control the outcome.
  • For ERISA-governed plans — federal rules mandate minimum appeal rights and decision timelines. (dol.gov)

H2 — ERISA (group/employee) life insurance appeals: exact federal timelines and consequences of missing them

If the deceased’s life insurance was an employee benefit plan, ERISA almost certainly governs the claims procedure. ERISA imposes minimum appeal rights and strict procedural protections; failing to follow them can yield a court order to re-open the administrative record or allow immediate judicial review.

Key ERISA deadlines and rules (what the DOL and regs say)

  • You generally have at least 180 days from the adverse benefit determination (denial) to request a full and fair internal appeal. Plans may give longer, but not less than 180 days. (dol.gov)
  • The timeframe for the plan to decide on an appeal depends on claim type: for typical post-service (paid after service) claims, the plan must decide within 60 days of receiving the appeal; for urgent appeals, much shorter (72 hours). Plans may extend only with notice and only under limited circumstances. (dol.gov)
  • If the plan fails to follow required claims procedures (e.g., denies without required explanation or fails to provide documents), that procedural failure may let a claimant seek court review without exhausting the internal appeal — but these are complicated exceptions; seek counsel or contact EBSA. (dol.gov)

Practical ERISA action plan and timing (example)

  • Day 0 (denial received): Immediately request the claims file and plan documents (SPD). Log the receipt date. (dol.gov)
  • Day 0–30: Gather new evidence (medical records, death certificate, beneficiary documents). If you need extra time to collect evidence, still file a timely appeal to preserve rights and say you will supplement the record.
  • By Day 180 (or sooner if plan shorter?): File the written appeal. If you miss 180 days, courts often treat the claim as forfeited — though some jurisdictions may allow equitable tolling in limited circumstances.
  • After appeal filed: Expect an appeal decision within 60 days (post-service). If the plan extends improperly or fails to provide the final internal decision, this can create procedural violations helpful in court.

Why ERISA matters: exhaustion requirement and closed-record review

  • ERISA normally requires exhaustion of internal appeals before filing a court case challenging the denial. Courts reviewing ERISA benefits cases often apply a “record review” standard (review the administrative record) unless a procedural violation or bad faith justifies a broader review. That’s why gathering and submitting strong evidence at the internal appeal stage is crucial. (dol.gov)

H2 — Individual (non-ERISA) life insurance policies: state-regulated appeals and DOI complaints

Individual life policies are regulated by state insurance law and the policy contract. There is no single federal timeline — the policy and state rules control the appeals process and deadlines.

Typical characteristics

  • Appeal windows and procedures are defined in the policy and the insurer’s claim/complaint procedures. Commonly, insurers ask that appeals be filed within 30–180 days of denial, but the exact time is what matters.
  • States often have consumer protections (external review, timely handling of appeals, insurer duty to disclose documents). Some states impose maximum decision deadlines (e.g., 30 days for pre-service, 60 days for post-service in health analogous rules), but life insurance appeals often follow different timelines. See your state DOI rules for specifics.
  • You may file a complaint with your state Department of Insurance (DOI) at any time, and DOI investigations can produce documents, mediations, and pressure that get insurers to reverse denials.

Example: What a state DOI can do and typical DOI timelines

  • Most state DOIs accept online complaints and forward the insurer a request for response; many state DOIs aim to obtain an insurer response within 20 business days or similar administrative windows (varies by state). For example, some state DOI pages document a 20-business-day response target from insurers. DOI investigations can take weeks to months depending on workload and complexity. (in.gov)

Practical steps for non-ERISA appeals

  • Immediately follow the policy’s appeal procedure (file in writing, attach supporting evidence). If the policy asks for a short notice (e.g., 30 days), send a timely notice even if you’re still gathering evidence.
  • Request the insurer’s file and any underwriting notes. State law may require disclosure on request.
  • Consider filing a DOI complaint concurrently if the insurer is uncooperative or is delaying beyond reasonable timelines. DOI intervention is often persuasive, especially when the insurer’s conduct appears unfair or inconsistent with practice.

Recommended reading on non-ERISA denial causes and fixes:

H2 — Contestability, suicide clauses and rescission: special timelines and strategies

Contestability and suicide clauses frequently decide the outcome of denied death benefit claims. Know how they change the timeline.

Contestability period (typical rules)

  • Most life insurance policies include a contestability clause (commonly 2 years from policy inception) during which the insurer may investigate misstatements and rescind the policy for material misrepresentations. After the contestability period ends, rescission for misstatements is generally much harder (but not impossible if fraud is shown). If the date of death falls within the contestability period, prepare for extended underwriting investigations and quick insurer requests for evidence.
  • If the insurer rescinds a policy, they will notify beneficiaries and usually offer a refund of paid premiums rather than paying the death benefit — the beneficiary must challenge this quickly because rescission letters can be the starting point for tight procedural deadlines in litigation.

Suicide exclusions

Practical timeline for contestability cases

  • Day 0–30: Obtain underwriting file, application, and recorded statements (if any). Challenge materiality issues in writing immediately.
  • Day 30–90+: Expect insurer to consult records and possibly request sworn statements; respond through counsel. Insurers often open protracted investigations — preserve document chains and communications.

H2 — State DOI complaint process: when to use it and what it accomplishes

Filing a complaint with your state Department of Insurance is a powerful non-litigation lever: regulators can prod insurers, request files, and sometimes secure reversals or settlements. DOIs do not award money like courts, but they can force corrective company action and provide helpful documentation and leverage.

What a DOI can do

  • Request an explanation and documents from the insurer.
  • Mediate or recommend corrective action.
  • Initiate market conduct investigations that can reveal patterns of improper denials.
  • Levy fines or administrative sanctions in cases of regulatory violations.

Typical DOI timing and process

  • File online (most DOIs have portals). Many state DOIs acknowledge complaints within days and ask insurers to respond within a set window (for example, some DOIs request a response in 20 business days; specific timing varies by state). Investigation and resolution can take 30–90 days or more depending on complexity. Example procedural language and schedule in some DOI pages explains initial processing in 72 hours and insurer response windows in days/weeks — check your state DOI page. (in.gov)

When to file a DOI complaint

  • If the insurer is not responding promptly, refuses to provide documents, or you suspect unfair claims handling or bad faith.
  • If internal appeals were denied and you believe the denial was arbitrary, the DOI can conduct a market-conduct review.

Tip: File the DOI complaint while your internal appeal is pending if the insurer refuses to turn over documents or is giving unreasonable deadlines — DOIs often push insurers to comply with disclosure. See: How Beneficiaries Can Use State DOI Complaint Processes to Reverse a Denial (Template Letters and Referral CTA).

H2 — Independent external review & bad-faith claims: when to escalate beyond the insurer

External review (independent review)

  • For some non-ERISA policies and many health-related denials, state law or policy terms provide for an independent external review by a neutral reviewer. Use this where available — it can be faster and cheaper than litigation. Availability depends on policy and state rules.

Bad-faith claims and litigation triggers

  • If an insurer’s conduct is dishonest, intentionally misleading, or shows a systemic refusal to pay without a reasonable basis, beneficiaries may have a bad-faith cause of action (tort) in addition to breach of contract. Bad-faith law and remedies vary by state (tort or quasi-tort classification, different statutes of limitations). Examples show tort statutes of limitations are often 2 years while contract limitations can be 3–6 years depending on jurisdiction. (rothdavies.com)

When to litigate

  • Common triggers to hire counsel and consider filing suit:
    • Internal appeal exhausted and insurer denied on insufficient or false procedural grounds.
    • Evidence of insurer misconduct (suppression of evidence, failing to follow its own SOPs, or false representations).
    • Financial leverage — the claim value justifies attorney fees and litigation risk.
    • Statute-of-limitations is approaching and you need a judicial tolling or temporary restraining order to preserve rights.

Costs: expect to discuss contingency fee arrangements for life insurance cases (where allowed) or hourly billing. Ask potential lawyers for: case evaluation, cost estimate, likely timeline (6–24 months typically for trial), and expected recoverable items (policy proceeds, interest, attorney fees where statute allows, statutory penalties in some states).

For more on escalation and cost: Independent Review & Bad-Faith Claims: When to Escalate a Denial to Litigation—Cost Estimates and Attorney Match.

H2 — Statutes of limitations: when a lawsuit becomes impossible (ranges and examples)

Statutes of limitations vary by state and by cause of action (contract vs. tort). Because they can be dispositive, treat them as critical deadlines.

Practical rule of thumb (not a substitute for counsel):

  • Contract/breach-of-policy claims: commonly 2–6 years (many states standard is 3–6 years; some states are 2–5).
  • First-party bad-faith tort claims (where recognized): commonly 2–4 years. Some jurisdictions treat bad faith claims as torts with shorter limitations. Examples: Kansas uses 5 years for contract, 2 years for tort in certain contexts; California often uses 4 years (contract) and 2 years (tort) in certain insurance contexts. (rothdavies.com)

Special employer/ERISA considerations

  • ERISA does not set a single statute of limitations for §502(a) actions; federal courts often borrow the most analogous state statute or defer to contractual limitations built into the plan (many ERISA plans include 1–3 year suit limitation clauses). Courts sometimes enforce short contractual limitations if reasonable; others find unconscionable short periods (very fact-dependent). Because ERISA statutes interplay with state law and plan terms, protecting rights by timely appeals is essential. (disabilitydenials.com)

Action point: If you’re near the statute deadline, IMMEDIATELY consult counsel to consider tolling, filing suit, or obtaining a temporary injunction to preserve rights.

H2 — Examples: 3 real-world timelines (illustrative scenarios)

Example A — ERISA group life claim denied for “insufficient evidence”

  • Day 0: Insurer denies claim and sends written denial describing reasons and appeal instructions. (ERISA SPD listed.)
  • Day 1: Beneficiary requests claim file and SPD; begins gathering medical records.
  • Day 30: Beneficiary files written appeal (well within 180-day floor).
  • Day 75: Insurer issues final denial (within 60-day appeal decision window).
  • Day 90: Beneficiary files DOI complaint and consults ERISA lawyer. If procedural violations occurred, counsel files suit under ERISA §502(a) seeking review; otherwise litigate after exhaustion.

Example B — Individual life policy denial citing misrepresentation (contestability)

  • Day 0: Beneficiary receives rescission notice citing material misrepresentation in the application.
  • Day 3: Beneficiary requests underwriting file and policy application; requests premium history and reinstatement documentation.
  • Day 14: Beneficiary engages counsel; counsel negotiates for production of underwriting evidence and argues materiality is not proven.
  • Day 45–120: Investigations and negotiation; DOI complaint filed at Day 30 to pressure insurer. Many rescission cases settle once home medical records and third-party physician statements contradict the insurer’s position.

Example C — Suicide clause denial within two-year suicide exclusion

  • Day 0: Insurer denies under suicide exclusion.
  • Day 5–30: Beneficiary obtains coroner report, toxicology, psychiatric records, and contemporaneous communications. If evidence suggests accidental death or lack of suicidal intent, file a detailed appeal within policy timeframe. External review or litigation might be required if insurer refuses reversal; timing is subject to policy appeal deadlines and state law.

H2 — Evidence that wins appeals (timing-sensitive proof)

What to gather and when — prioritized list

  • Death certificate and coroner/autopsy reports (immediate).
  • Full medical records for at least the prior 5–10 years (request immediately; medical providers can take weeks).
  • Copies of the application for insurance and any recorded statements or exam reports used by the insurer — essential if the denial alleges misrepresentation.
  • Premium payment history and bank records (if insurer alleges lapse).
  • Witness statements, social media posts, employment records, police reports (as appropriate).
  • Expert opinions (for complex medical causation or mental-health disputes) — hire early; experts need time to review files and produce reports.
  • Documentation of beneficiary relationship and identity (IDs, marriage certificate, divorce decrees).

Tip: For ERISA appeals, submit supplemental evidence during the internal appeal window — courts will usually review the administrative record and the evidence you submitted at the internal stage. If you plan to litigate, include strong admissible expert reports during the appeal if permitted. See: How to Gather Evidence After a Denial: Medical Records, Autopsy Reports and Expert Statements That Win Appeals.

H2 — Sample timeline template you can copy (action-by-action, 0–365 days)

Day 0 (date denial received)

  • Save the denial letter; timestamp everything. Send a written request for the policy, claim file, and (if ERISA) SPD. Begin evidence collection.

Days 1–14

  • Request medical records; order death certificate and coroner/autopsy reports. Send a short contemporaneous “I appeal” letter if collection will take time — preserve rights.

Day 14–60

  • Prepare and file a formal written appeal with a concise legal and factual narrative; attach documents available. If ERISA, ensure appeal is submitted within 180 days. Request “all documents relied upon” and any peer review reports.

Day 60–120

  • Continue to supplement the appeal with evidence; follow up on DOI complaint (if filed). If insurer misses its internal decision timeline or fails to provide files, document and consider contacting EBSA (for ERISA) or state DOI.

Day 120–180

  • Expect final internal decision; if denied, request a clear explanation of legal basis and available external review options. For ERISA, evaluate judicial review options; contact counsel immediately if you plan to sue.

Day 180–365

  • Engage counsel for litigation if suit-limitation periods warrant. If the insurer’s conduct suggests bad faith, discuss tort claim viability and timing.

H2 — Sample appeal letter checklist (what to include — preserve for your record)

Include in every written appeal:

  • Policy number, claimant/beneficiary name, date of death, claim number, contact information.
  • A clear statement: “I hereby appeal the decision dated [date].”
  • Short summary of the factual disagreement and legal grounds (e.g., misapplication of policy terms, insufficient evidence).
  • Attachments list (death certificate, medical records, underwriting application, premium receipts, autopsy report, witness statements).
  • Request that the insurer provide the full underwriting and claim file, including all notes, recordings, and expert reports, and a copy of the plan SPD if ERISA.
  • Date and signature and request for written decision by a specified date consistent with the policy/regulatory timeframe.

Pro tip: Send by certified mail with return receipt and upload scanned proof to your case folder.

H2 — When to hire an attorney: checklist & cost expectations

Consider hiring counsel when:

  • The insurer alleges fraud or misrepresentation and seeks rescission.
  • The claim is high-dollar (significant life insurance proceeds) and the insurer refuses to make reasonable compromises.
  • The plan is ERISA-governed and you need federal court expertise.
  • You detect procedural violations (failure to provide file, missed ERISA deadlines).
  • You want to preserve litigation deadlines and explore bad-faith claims.

Cost expectation and fee structures

  • Life insurance litigation often handled on contingency (common when pursuing death benefits) — attorney only paid if you win; typical contingency 25–40% depending on stage and complexity. Some cases combine contingency with hourly or hybrid models. For ERISA cases, many attorneys accept ERISA cases on contingency or with fee-shifting claims where attorney fees can be recovered from the plan by statute or by agreement. Ask upfront for a fee memo and success fee breakdown. See: Independent Review & Bad-Faith Claims: When to Escalate a Denial to Litigation—Cost Estimates and Attorney Match.

Key question to ask a prospective lawyer

  • What is the realistic timeline, best/worst case recovery, fees, and who will handle the case day-to-day?

H2 — Evidence preservation and spoliation: don’t lose your case by losing your evidence

Preserve everything; insurers and courts take spoliation seriously. If you suspect evidence may be lost:

  • Send a preservation letter (short, dated) to the insurer and any providers (“please preserve all records, exams, notes, recordings, and communications regarding claim #…”). Keep proof of delivery.
  • If you anticipate litigation, instruct medical providers to preserve imaging and records. Many providers destroy records after a statutory period.

H2 — Special scenarios & practical troubleshooting

  1. Policy lapsed but evidence insurer received premium — what to do
  • Immediately produce bank statements, cancelled checks, or proof of electronic payment; file a DOI complaint if insurer refuses a reasonable review.
  1. Beneficiary disputes (multiple beneficiaries claim)
  • Notify insurer and probate court; ask insurer to interplead proceeds into court if there is a reasonable dispute. Interpleader and probate disputes have separate timing and procedures; seek local probate counsel.
  1. Insurer delays in producing the claim file (ERISA)
  • For ERISA claims, the DOL requires disclosure of documents the plan relied upon for denial — if the plan refuses, document the refusal and consider contacting EBSA or counsel; procedural noncompliance can be a basis for relief. (dol.gov)
  1. New evidence discovered after appeal denial (ERISA record-closed issues)
  • ERISA cases often restrict new evidence at the litigation stage unless the court finds good cause or that the plan’s procedures prevented the evidence from being submitted. Provide any newly discovered evidence to the plan immediately and request reopening where possible.

H2 — Practical templates & helpful resources

Internal resources and how they help:

  • Appeal letter template (see sample checklist above).
  • Preservation letter language: short and factual — include claim number and ask recipient to preserve all records and communications.
  • DOI complaint template: include denial letter, timeline of events, documentation list, and a short narrative. Many DOIs have online portals that make submission easy. See your state DOI page for portal link and response expectations. Example DOI portal procedures describe initial processing within 72 hours and insurer response windows. (in.gov)

Cluster resources you should read next (practical deep dives)

H2 — Five expert tips that materially change outcomes

  1. File an appeal before you finish gathering evidence. The appeal deadline is often short — a timely appeal preserves rights even if the evidence follows later.
  2. For ERISA claims, keep copies of every request to the plan administrator; agencies often rule in favor of claimants when administrators fail to follow procedures. (dol.gov)
  3. Use the DOI as leverage — complaints often lead to insurer reversals because no insurer wants a regulatory file. (in.gov)
  4. When misrepresentation is alleged, fight materiality: show that a truthful answer would not have changed underwriting or that any misstatement was immaterial to risk. Third-party physician statements are effective.
  5. If a policy has a short suit limitation (1–2 years), do not delay — consult counsel immediately about tolling and filing a protective lawsuit if needed.

H2 — Common questions (FAQ)

Q: I missed the appeal deadline — am I out of options?
A: It depends. For ERISA, strict 180-day minimums apply; missing them often forfeits administrative remedies. Some courts allow equitable tolling when the claimant lacked notice or was prevented from timely filing; these are exceptional. For individual policies, insurers sometimes accept late appeals if delay is reasonable and not prejudicial — file immediately and explain the delay; contact your DOI for guidance.

Q: How long does a DOI complaint take?
A: DOI intake and initial insurer response windows vary by state — many mandate insurer response within about 20 business days, but full resolution can take weeks to months. Some DOIs post target response times on their consumer pages. (in.gov)

Q: If the insurer misses its ERISA decision window, can I sue right away?
A: Sometimes. If the plan fails to follow ERISA claims procedure, courts may allow claimants to seek judicial review without exhausting internal appeals. This is a complex area best handled with counsel. (dol.gov)

H2 — Closing: the essential timeline you must internalize

  • Day 0: Save denial letter, request policy/plan documents, request full claim file.
  • Days 0–30: Gather evidence, get death certificate and coroner/autopsy records. File a written notice of appeal if the policy/plan requires it.
  • By Day 180: File ERISA appeals (minimum); for non-ERISA policies check your policy for specific appeal windows (commonly 30–180 days).
  • If insurer misses internal deadlines, consider DOI escalation, EBSA (for ERISA), or counsel. (dol.gov)
  • Watch statutes of limitations: contract suits and bad-faith suits run on state timelines (commonly 2–6 years); get counsel before those windows close. (hurwitzfine.com)

Acting quickly, documenting everything, and using regulator tools (state DOI, EBSA) before litigation are the best ways to convert a denial into a paid claim. If you want, I can:

  • Draft a customized appeal letter using your denial facts and timeline.
  • Create a document checklist and a timeline tracker (editable) you can use to manage deadlines.
  • Identify likely state-specific statute-of-limitations and DOI portal links if you tell me the state and whether the policy was employer-provided (ERISA) or individual.

Which would you like me to prepare next?

References and authoritative resources

Key federal and state regulatory sources cited above

  • U.S. Department of Labor — Filing a Claim for Your Health Benefits (ERISA claims procedures, appeals timelines). (dol.gov)
  • EBSA / Benefit Claims Procedure Regulation FAQs (DOL guidance on appeals and timing). (dol.gov)
  • NOSSCR / ERISA practitioner guidance on appeals timing and closed-record issues. (nosscr.org)
  • Indiana Department of Insurance — consumer complaint process example (how DOIs handle complaints, response windows). (in.gov)
  • Legal practice examples and statute-of-limitations guidance (state examples for contract vs tort/bad-faith differences). (hurwitzfine.com)

Internal deep-dive resources (read next)

If you want, tell me:

  • The state where the insured lived and whether the life policy was employer-sponsored — I’ll map the exact DOI portal, probable appeal window, and the likely statute-of-limitations that apply to your case.

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